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Support Request Form

If you are having a problem with your service, you can use this form to report the problem and request assistance from our experienced staff. Please provide as much information as possible so that we can resolve your problems quickly. We are committed to providing quality service to our customers!

Your Name

Please provide at least one way to contact you. You will be contacted via one of the methods you provide during our regular office hours. Please be sure to provide accurate information here, since we can't help you if we can't contact you!

Your E-mail Address

Phone Number

Please provide us with either your Info Link Billing ID (displayed on your bill), or with the username of the account which you are experiencing problems with.

Billing ID
(This is the last 5 digits of the Statement # displayed on the bills you receive from Info Link)


Describe the problem(s) you are experiencing below.

Type of Problem

Description of Problem
(Please describe the problem you are experiencing in as much detail as possible. The more information you can provide, the more likely the possibility of a swift resolution.)


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